Book annotation not available for this title. Title: A Complete and Balanced Service Scorecard Author: Gupta, Praveen/ Tyagi, Rajesh Publisher: Pearson P T R Publication Date: 2008/07/15 Number of Pages: 293 Binding Type: HARDCOVER Library of Congress: 2008005436 BRAND : GUPTA, PRAVEEN/ TYAGI, RAJESH SKU : 9780131986008 UPC : 9780131986008
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