Book annotation not available for this title. Title: Business Process Management and The Balanced Scorecard Author: Smith, Ralph F. Publisher: John Wiley & Sons Inc Publication Date: 2006/12/11 Number of Pages: 227 Binding Type: HARDCOVER Library of Congress: 2006020850 BRAND : SMITH, RALPH F. SKU : 9780470047460 UPC : 9780470047460
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