"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher. Title: Customer Knowledge Management Author: Al-shammari, Minwir Publisher: Igi Global Publication Date: 2008/11/30 Number of Pages: 360 Binding Type: HARDCOVER Library of Congress: 2008037389 Additional DetailsMinwir Publisher: Igi Global Publication Date: 2008/11/30 Number of Pages: 360 Binding Type: HARDCOVER Library of Congress: 2008037389""" BRAND : AL-SHAMMARI, MINWIR SKU : 9781605662589 UPC : 9781605662589
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