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"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.
Title: Information Technology Governance and Service Management
Author: Cater-steel, Aileen (EDT)
Publisher: Igi Global
Publication Date: 2008/08/15
Number of Pages: 495
Binding Type: HARDCOVER
Library of Congress: 2008009102 Additional Details
and the strategic and tactical value provided by effective service management\"--Provided by publisher.
Title: Information Technology Governance and Service Management
Author: Cater-steel"
BRAND : CATER-STEEL, AILEEN (EDT)
SKU : 9781605660080
UPC : 9781605660080
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