"This book focuses on the customization of services and communication environments to advance user satisfaction--Provided by publisher. Title: Mass Customization for Personalized Communication Environments Author: Mourlas, Constantinos/ Germanakos, Panagiotis (EDT) Publisher: Igi Global Publication Date: 2009/10/01 Number of Pages: 298 Binding Type: HARDCOVER Library of Congress: 2009015376 BRAND : MOURLAS, CONSTANTINOS (EDT)/ GER SKU : 9781605662602 UPC : 9781605662602
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