Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. Title: Difficult Conversations Author: Stone, Douglas/ Patton, Bruce/ Heen, Sheila/ Fisher, Roger (FRW) Publisher: Penguin Group USA Publication Date: 2000/04/01 Number of Pages: 250 Binding Type: PAPERBACK Library of Congress: BL 00007422
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