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Examines the simple business philosophy espoused by Enterprise Rent-A-Car, which places an emphasis on both the customer and the employee, and how such principles as customer service, employee rewards, a friendly workplace, and other lessons can be applie
Title: Exceeding Customer Expectations
Author: Kazanjian, Kirk/ Sklar, Alan (NRT)
Publisher: Random House
Publication Date: 2007/01/16
Number of Pages:
Binding Type: CD/SPOKEN WORD
Library of Congress: bl2006030140 Additional Details\N
BRAND : KAZANJIAN, KIRK/ SKLAR, ALAN (NR
SKU : 9780739342039
UPC : 9780739342039
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