Looks back at the beginnings of "Stakeholder Management" and how it has developed into a fully-fledged system. This work shows importance of a benchmarking database generated from thousands of case studies for comparing businesses. It also explains the en Title: From Customer Retention to a Holistic Stakeholder Management System Author: Huber, Margit (EDT)/ O'Gorman, Susanne (EDT) Publisher: Springer Verlag Publication Date: 2008/03/11 Number of Pages: 203 Binding Type: HARDCOVER Library of Congress: 2007943073 Additional Details Margit (EDT)/ O'Gorman BRAND : HUBER, MARGIT (EDT)/ O'GORMAN, S SKU : 9783540774297 UPC : 9783540774297
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