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Offers a "whole person" approach to customer service that demonstrates how good customer relations grow from employee beliefs about who they are and what it is possible to achieve, defining principles for individual success while sharing specific action plans that can be practiced on and off the job. By the author of Integrity Selling for the 21st Century. 40,000 first printing. Additional Details
defining principles for individual success while sharing specific action plans that can be practiced on and off the job. By the author of Integrity Selling for the 21st Century. 40
BOOK TYPE : NF
BRAND : WILLINGHAM, RON
DEWEY CLASSIFICATION : 658.8/12
LANGUAGE : ENGLISH
NUMBER OF PAGES : 265
PUBLISH DATE : 2005/09/27
PUBLISHER IMPRINT CODE : FREE
PUBLISHER NAME : SIMON & SCHUSTER
RETURNS ACCEPTED? : YES
SKU : 9780743270274
UPC : 9780743270274
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