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                                                                         Book annotation not available for this title. Title: Metrics-Based Process Mapping Author: Martin, Karen/ Osterling, Mike Publisher: Taylor & Francis Publication Date: 2008/08/01 Number of Pages:  Binding Type: HARDCOVER Library of Congress: 2008010748  BRAND : MARTIN, KAREN/ OSTERLING, MIKE SKU : 9781563273803 UPC : 9781563273803
                                                                        
                                                                        
                                                                        
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