Book annotation not available for this title. Title: Quality From Customer Needs To Customer Satisfaction Author: Bergman, Bo/ Klefsjo, Bengt Publisher: Lightning Source Inc Publication Date: 2004/03/31 Number of Pages: 608 Binding Type: HARDCOVER Library of Congress: Additional Details\N BRAND : BERGMAN, BO/ KLEFSJO, BENGT SKU : 9789144041667 UPC : 9789144041667
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