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Describes what service management is and provides information on ways to create and maintain a service management plan, how to optimize a data center, and ways to improve quality and costs, along with case studies for a variety of business sectors. Additional Details
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BOOK TYPE : NF
BRAND : HURWITZ, JUDITH/ BLOOR, ROBIN/ K
DEWEY CLASSIFICATION : 658
LANGUAGE : ENGLISH
NUMBER OF PAGES : 314
PUBLISHER IMPRINT CODE : FODUM
PUBLISHER NAME : JOHN WILEY & SONS INC
PUBLISHER STATUS CODE : OS
RETURNS ACCEPTED? : YES
SKU : 9780470440582
UPC : 9780470440582
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