Book annotation not available for this title. Title: Services Marketing Author: Zeithaml, Valarie A./ Bitner, Mary Jo/ Gremler, Dwayne D. Publisher: McGraw-Hill College Publication Date: 2008/05/23 Number of Pages: 736 Binding Type: HARDCOVER Library of Congress: 2008003660 BRAND : ZEITHAML, VALARIE A./ BITNER, MA SKU : 9780073380933 UPC : 9780073380933
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