| Offers advice for handling consumer complaints, including writing letters, returning purchases, and drafting petitions Additional Details\N
 BOOK TYPE : NF
 BRAND : PHILLIPS, ELLEN HAYGOOD
 LANGUAGE : ENGLISH
 NUMBER OF PAGES : 333
 PUBLISH DATE : 1999/01/01
 PUBLISHER IMPRINT CODE : VINTA
 PUBLISHER NAME : RANDOM HOUSE INC
 RETURNS ACCEPTED? : YES
 SKU : 9780375701207
 UPC : 9780375701207
 |