Real-life case studies and inspirational anecdotes highlight an informative study of the innovative management style of the world's most profitable airlines, discussing Southwest Airlines' emphasis on high-performance relationships and people-management practices. Book available. Additional Details \N BOOK TYPE : NF BRAND : GITTELL, JODY HOFFER/ FIELDS, AN LANGUAGE : ENGLISH PUBLISH DATE : 2004/03/01 PUBLISHER NAME : NATL BOOK NETWORK RETURNS ACCEPTED? : YES SKU : 9781932378191 UPC : 9781932378191
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