A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base using his principles and techniques. Additional Details \N BOOK TYPE : NF BRAND : WEINZWEIG, ARI DEWEY CLASSIFICATION : 658.8/12 LANGUAGE : ENGLISH NUMBER OF PAGES : 129 PUBLISH DATE : 2004/12/01 PUBLISHER IMPRINT CODE : HYPNT PUBLISHER NAME : HYPERION BOOKS PUBLISHER STATUS CODE : OS RETURNS ACCEPTED? : YES SKU : 9781401301439 UPC : 9781401301439
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